LITHOLOGY STORE & SHIPPING POLICY

 

LITHOLOGY is a natural soap making company founded by geologists in 2018. Our soaps are crafted in our Connecticut workshop and elegantly packaged for you. Our goal is to provide accessibility to truly 100% natural soap, free of harsh chemicals and additives. Safe for your skin and the environment for years to come. Zero waste.

 

USPS ALERT: USPS IS EXPERIENCING UNPRECEDENTED PACKAGE INCREASES AND LIMITED EMPLOYEE DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU.

 
We plan production months in advance for orders that you will be placing. We are constantly working around the clock to keep your favorite soaps stocked.
 
NO REFUNDS OR EXCHANGES:
 
We do not accept refunds or exchanges at this time. if you need to change your order, it will be cancelled and refunded. please read all product descriptions before placing your order.
 
SHIPPING:
Your order is guaranteed to process ship within 1 business day via USPS with a tracking number. You will receive a tracking number once your order has shipped. We will email you with a USPS tracking number where you can sign up for text/email shipping updates. All other orders such as accessories may take up to 1-2 business days to process and another 3-15 days to arrive.
PLEASE TRACK YOUR PACKAGES.  WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES ONCE THEY HAVE LEFT OUR FACILITIES.
 
Double check your delivery address. We are unable to accommodate any address changes. 
 
Once you place your order, you are agreeing to the terms and conditions above.  Please contact us at [email protected] with questions!